Andrew M on Substack

Such a horrible industry which has been allowed to get away with murder whilst being so poorly and passively regulated. Former CEO of the Gambling Commission, Sarah Harrison said to operators during her tenure between 2015-2018 that "We want to see you harnessing the same innovation and tools that are used to determine customer profitability, to drive customer protection. There is perhaps no better way to demonstrate a drive to raising standards than through a genuine and public commitment to meeting your social responsibilities." The complete opposite has happened in these years. Whilst the industry have preyed and exploited the vulnerable anybody who looks to have any chance of winning money is restricted and sent to the black market.