Ramp: Fastest Growing SaaS Startup Ever | Eric Glyman and Jack Altman

Listen to this episode from "Company Breakdowns" on Spotify. In this episode of Company Breakdowns, host Erik Torenberg and Jack Altman sit down with Eric Glyman, CEO of Ramp - the fastest growing SaaS startup ever. Eric shares invaluable insights on building his second company, product strategy, board management, and scaling a startup in New York City. The conversation explores how Ramp disrupted the corporate card industry by focusing on helping companies spend less rather than more. For full shownotes, visit highlight: https://highlightai.com/share/7f9c7d26-ce6f-40ac-aa6f-1a22daf1fb5f — 🙏 Help shape our show by taking our quick listener survey at https://bit.ly/TurpentinePulse. — SPONSOR: Take your personal data back with Incogni! Use code ECON102 at the link below and get 60% off an annual plan: https://incogni.com/econ102 -- RECOMMENDED PODCAST: Check out Modern Relationships, where Erik Torenberg interviews tech power couples and leading thinkers to explore how ambitious people actually make partnerships work. Founders Fund's Delian Asparouhov and researcher Nadia Asparouhova kick off the series with an unfiltered conversation about their relationship evolution. Apple: https://podcasts.apple.com/us/podcast/id1786227593 Spotify: https://open.spotify.com/show/5hJzs0gDg6lRT6r10mdpVg YouTube: https://www.youtube.com/@ModernRelationshipsPod 🎙️ Unpack Pricing - Dive into the dark arts of SaaS pricing with Metronome CEO Scott Woody and tech leaders. Learn how strategic pricing drives explosive revenue growth in today's biggest companies like Snowflake, Cockroach Labs, Dropbox and more. Apple: https://podcasts.apple.com/us/podcast/id1765716600 Spotify: https://open.spotify.com/show/38DK3W1Fq1xxQalhDSueFg -- X : @eriktorenberg (Erik) @jaltma (Jack) @eglyman (Eric) @turpentinemedia (Turpentine) -- TIMESTAMPS: (00:00) Introduction and show overview (00:35) Eric Glyman introduction (01:00) Differences between first and second-time founders (02:10) Focus on people and hiring in second company (04:10) Learning from Capital One acquisition experience (07:10) Product strategy and market positioning (10:17) Early customer conversations and feedback (13:54) Building scalable solutions (17:57) Product expansion strategy (21:40) Executive hiring philosophy (25:10) Competition and being a later mover (28:09) Customer segmentation strategy (32:55) Executive hiring lessons (35:24) Decision making on borderline hires (39:20) Board construction and management (42:10) Building a company in New York (44:50) Evolution of NYC tech ecosystem (46:00) Wrap up and closing thoughts