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https://doi.org/10.1007/978-3-030-64823-7_13

Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study

Chatbots have attracted tremendous interest in recent years and are increasingly employed in form of enterprise chatbots (ECBs) (i.e., chatbots used in the explicit context of enterprise systems). Although ECBs substantially differ in their design requirements from,...



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Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study

https://doi.org/10.1007/978-3-030-64823-7_13

Chatbots have attracted tremendous interest in recent years and are increasingly employed in form of enterprise chatbots (ECBs) (i.e., chatbots used in the explicit context of enterprise systems). Although ECBs substantially differ in their design requirements from,...



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https://doi.org/10.1007/978-3-030-64823-7_13

Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study

Chatbots have attracted tremendous interest in recent years and are increasingly employed in form of enterprise chatbots (ECBs) (i.e., chatbots used in the explicit context of enterprise systems). Although ECBs substantially differ in their design requirements from,...

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      Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study
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      Chatbots have attracted tremendous interest in recent years and are increasingly employed in form of enterprise chatbots (ECBs) (i.e., chatbots used in the explicit context of enterprise systems). Although ECBs substantially differ in their design requirements from,...

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      Chatbots have attracted tremendous interest in recent years and are increasingly employed in form of enterprise chatbots (ECBs) (i.e., chatbots used in the explicit context of enterprise systems). Although ECBs substantially differ in their design requirements from,...

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