Cetiera Carmona

Cetiera Carmona is a customer marketing manager at Planview, Inc. In this role she leads the company’s customer marketing retention efforts, working very closely with customer success teams. She is responsible for creating, implementing, analyzing and constantly improving robust multi-channel customer retention campaigns and programs that help increase engagement with our user base, improve usage and adoption of our products, and reduce churn. In addition to managing the Planview Customer Community, Cetiera is on the Planview Horizons Customer Conference committee. She is passionate about engaging and building relationships with customers. She graduated from the University of Texas at San Antonio.