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Back to basics: the secret to successful AI innovation in contact centres | CGI UK

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Discover practical dos and don’ts for implementing AI in contact centres. This new blog from our AI expert Cheryl Allebrand highlights how solving real problems

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CGI

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Back to basics: the secret to successful AI innovation in contact centres

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Discover practical dos and don’ts for implementing AI in contact centres. This new blog from our AI expert Cheryl Allebrand highlights how solving real problems, leveraging AI agents, and focusing on measurable KPIs can enhance customer satisfaction, empower agents, and drive impactful results.

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Discover practical dos and don’ts for implementing AI in contact centres. This new blog from our AI expert Cheryl Allebrand highlights how solving real problems, leveraging AI agents, and focusing on measurable KPIs can enhance customer satisfaction, empower agents, and drive impactful results.

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Back to basics: the secret to successful AI innovation in contact centres

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